Wednesday, June 29, 2011

Big(ger) mail on campus

Posted: 24 Jun 2011 10:31 AM PDT
Posted by Eric Edens, Apps Edu Team

Around here, our mantra is “think big.” That’s why when we first released Gmail on April 1, 2004 we offered 1GB of free storage—more than 100 times what most other free webmail services offered at the time. No wonder people thought it was an April Fool’s joke! So you can imagine the laughs when we launched Google Apps for Education in early 2006 with 2GB of email storage, which in some cases was hundreds of times more than what schools were traditionally offering their students and staff. We continued adding more storage, and today we offer over 7GB of free email space for everyone using Google Apps for Education.

Now it’s time to think bigger yet again. Starting next week, new schools that migrate to Google Apps for Education will see 25GB mailboxes. Existing customers will see their mailboxes grow over the course of the next few weeks.

To celebrate 25GB inboxes, we’d like to recognize 25 of the schools that have recently gone Google:
  1. Amarillo College
  2. Anaheim City School District
  3. Ann Arbor Public Schools
  4. Boston University
  5. Buffalo State College
  6. Chaminade University
  7. College of Lake County
  8. College of New Jersey
  9. College of the Holy Cross
  10. Corning Community College
  11. Fall River Public Schools
  12. Harvey Mudd College
  13. HEC Paris
  14. Instituto de Empresa Business School
  15. Nebo School District
  16. New Haven Unified School District
  17. New York University, Stern School of Business
  18. Oshkosh Area School District
  19. Queen Anne’s County Public Schools
  20. Spring Independent School District
  21. University of Maryland Center for Environmental Science - Center Administration
  22. University of Maryland in Baltimore
  23. University of Northern Iowa
  24. University of Salzburg
  25. University of Richmond
We know students and teachers are really busy. There’s no reason they should spend their time sifting through spam and deleting email to stay under quota. We hope bigger inboxes might offer the first step to helping today’s students think bigger.

Monday, June 20, 2011

Now easier to rename a user

Google has made it easier to rename users in the Administrator Control Panel by adding the ability to rename from the user information page.

How to access what's new:
Go to ‘Organizations and users’, select the user’s name to open the user information page, and click the ‘Rename user’ link next to their name.

For more information:
Please see the help center

Three new updates to Google Sync for iPhone and iPad

We don’t have to tell you that the workforce is increasingly mobile, and that workers on the go expect to be fully productive on email and calendar from their mobile devices. But we do want to tell you that we have a few new features for Google Sync users that will help employees work efficiently from anywhere on their iPhones and iPads.

Google Sync keeps your phone’s native mail and calendar apps in sync with your Gmail, Calendar and Contacts. Today, three new updates to Google Sync for iOS will allow you to:
  • Search all your emails in Gmail, not just the emails stored locally by the iOS mail app.

  • Accept, decline or edit calendar events from the iOS calendar app.

  • Send email from the address you want. We recognize that some of you manage multiple email addresses from a single Gmail account.Gmail’s “Send Mail as” feature lets you send messages with another email address listed as the sender instead of your Gmail address, e.g. joe@altostrat.cominstead of Now the iOS mail app will respect these settings.

Wednesday, June 15, 2011

Copy-and-paste images with Gmail

You can now paste images directly from your clipboard into Gmail messages. This is currently limited to Google Chrome users.

How to access what's new:

Copy an image onto your clipboard from another site or email and paste directly into the body of your message.

Tuesday, June 14, 2011

More and more government agencies going Google

In the past few months, dozens of government agencies representing tens of thousands of public sector employees have made the switch to Google Apps for Government to improve employee productivity while saving critical budget dollars. Today, at Google’s “Innovation for the Nation,” a gathering of over 100 government IT leaders in Washington D.C., we announced these six government agencies across the country are among the latest to go Google:

Department of Health and Environmental Control (DHEC), South Carolina
With the mission to promote and protect the health of the public and the environment, DHEC needed a robust email system to handle sensitive and confidential communications. The agency recently evaluated a number of cloud solutions via an open RFP process, and decided to switch its 4,200 employees to Google Apps for Government. With security certification from the federal government, Google Apps gives DHEC peace of mind in adhering to its high security standards. It will also enable the department to operate more efficiently, conserving financial and personnel resources while improving collaboration among DHEC employees.

Rockingham County, NC
Rockingham County’s IT department had the tough job of maintaining a legacy email system with three different client applications for 500 county employees who had no simple way to collaborate with one another. After evaluating different on-site and hosted options, the county chose Google Apps for Government. Now employees from different departments -- from Emergency Services to Finance -- can share documents and calendars, video chat, and create intranet pages that all county employees can access. The IT department’s burden of supporting a legacy email system is gone, replaced by an easy-to-maintain solution that requires fewer resources while offering employees new, modern communication tools.

Washington County, New York 
Washington County had been struggling with an aging email system. Email storage was limited and employees spent hours cleaning their inbox in order to avoid being locked out of their email entirely. At a crossroads of rebuilding the existing on-premise infrastructure, or moving to an alternate solution, the county decided to switch to Google Apps for Government. Now 420 county employees can rely on Google’s data centers to run the email application, which guarantees 99.9% uptime with no planned downtime, provides 25GB of individual mailbox storage, and frees IT up to focus on other critical initiatives.

City of Des Moines, Iowa
Des Moines has faced budget challenges for the past 15 years. This year, the City Council voted unanimously to move all 1,900 city employees to Google Apps. Google Apps offers powerful new collaboration functionality that will enable City employees to be more productive -- including voice and video chat, corporate video, and secure access to documents from any mobile device. With the money saved from the old software licenses, the City was also able to add email security and archiving services from Google.

Village of Westmont, Illinois
After evaluating online email solutions to replace its in-house email server, the Village of Westmont recently moved all 220 employees to Google Apps for Government. With Google Apps, employees receive a robust email application as well as an entire productivity suite that allows them to easily collaborate on documents and presentations. Google Apps also allows workers in departments such as public works, code enforcement, police and fire to have easy access to their documents when they are in the field via mobile devices.

Amador County, California
Like many counties, Amador County faced the challenge of ongoing budget cuts and thin IT resources. By switching to Google Apps, the County estimates it has saved $20,000 annually versus other email solutions. Google’s collaborative tools also gives the County’s 400 employees a simple way to share files for projects, streamline scheduling meetings, and create websites. All of these reduce demand on IT support staff, and save the County the billable IT expense.

Across the nation, more and more governments are choosing to go Google. In doing so, they're realizing a multitude of benefits. Google Apps helps all employees be more productive in their jobs, frees IT staff from software and hardware maintenance, and dramatically reduces the costs of these systems -- allowing governments to focus resources on other critical initiatives.

Monday, June 13, 2011

Transfer Document Ownership

Admins can now transfer Google Documents from one user to another
Administrators can now transfer all documents owned by one user to another via the Administrator Control Panel. Reassigning ownership can be useful when a user is leaving your organization. This was previously only possible via the Google Documents List API. 

How to access what's new:

To transfer documents, click the ‘Advanced tools’ tab in the Administrator Control Panel, scroll down to the ‘Document ownership transfer' section and put the user name of the current owner in the ‘From’ field and the user name of the new owner in the ‘To’ field. Click ‘Transfer documents’ to complete the transfer.

Note: Transfers can be very large. You may want to check with the new document owner to make sure they have enough space in their Docs account. You can check storage used by clicking the ‘Upload’ button from the user’s Docs List. 

Thursday, June 9, 2011

For our Law Firm Friends - Cloud v. Desktop: Comparing Costs

When working with Law firms we recommend considering Clio's cloud based practice management solutions along with Google Apps. They recently published a new whitepaper, “Comparing the Costs: Analyzing the total cost of ownership of Clio vs. traditional desktop practice management solutions,” that provides an in-depth analysis of the true cost of ownership of Clio, a cloud computing application, v. traditional desktop applications, namely Time Matters, PC Law and Amicus Attorney.

The whitepaper was developed to help answer a frequently asked question from prospective customers:  “Although cloud-based solutions like Clio are more affordable than traditional desktop solutions on a month-to-month-basis, don't cloud-based solutions end up being more expensive over the long term?”

A few improvements to discussions in Google Docs

In March, Google launched discussions in Google Docs, replacing comments with discussion threads, @mentions, email notifications, and much more. This week, they launched a handful of improvements.

Improvements to the discussion pane

The discussion pane now shows the selected text for each comment thread, making it easy to figure out which part of the document each discussion pertained to. We’ve also given the pane a visual tuneup.

Ever wondered if that document you shared is getting looked at. Google is now providing statistics.

Wednesday, June 8, 2011

Appointment Slots

Introducing appointment slots in Google Calendar

Google Calendar is an essential tool for organizing your time and sharing your schedule with friends and coworkers. But what about letting others know about your preferred availability? Likewise, when you look at a business's online calendar, do you wonder why you can't just book an open slot instead of remembering to call during regular business hours? Now, with appointment slots in Google Calendar, any individual or business can manage appointment availability online 24/7.

Creating appointment slots

To get started, set up blocks of time you’d like to offer as appointment slots. Simply click anywhere on your calendar and then on "Appointment slots.” From there, create a single block of time or automatically split a larger block of time into smaller appointment slots.

Every Google Calendar has its own personal appointments sign up page; you can embed it on your website or give the URL directly to friends and clients. You can find the URL for your appointment page at the top of the set-up page, which you can access via the Edit details link.